STORE POLICYS
SHIPPING POLICY
All prints available on our website are digital products delivered exclusively via electronic download.
Once payment is confirmed, the file will be instantly available for download through a link sent to your registered email.
Each digital file is delivered as a seamless repeat pattern (perfect tile) in PSD and high-resolution JPG formats, and, when specified, includes editable layers.
No physical items are shipped.
Important:
As digital content, the client is responsible for downloading and safely storing the purchased files. We recommend keeping backup copies.
CUSTOMER SUPPORT
Our customer service is available Monday to Friday, from 9 a.m. to 6 p.m. (Brasília time), except on public holidays.
You can reach us through:
Email: andressa@andytextilestudio.com
Contact form: colocar link do formulário de contato do site
WhatsApp Business: +55 47 99652-2302
Our goal is to provide a personalized and transparent experience at every stage of your purchase.
All messages are answered within 24 business hours.
PAYMENT METHODS
We accept the following payment options:
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Credit Card (all major brands)
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PIX (Brazil only)
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PayPal (for international purchases)
All transactions are securely processed through certified payment platforms.
The product will be released only after the payment is successfully confirmed by the financial institution.